General Help

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Gazebo Globe Online Dating provides a safe, secure and anonymous way to find and communicate with people of your choice. In a nutshell, you choose a username (a screen name or alias) and set up a profile describing yourself and the type of person and relationship your are looking for. You can view other people's profiles by searching the site and in turn they can view your profile. When you find someone that interests you, you can send a message via the site to their username. The message is sent to their email address from your username - your real name and email address are never shown. In turn you may receive messages from other members in your email inbox. These messages will be from their username and not their real email address, protecting both your and their privacy. When you are ready you may choose to tell the other member your real contact details. We recommend that you read our guidelines for safe online dating.

Everyone who sets up a profile is a member. To send messages you need to be a paying subscriber.

To become a member is free. Members can use every feature of the site and can receive anonymous email through the site, but only paying subscribers can send anonymous email. Our subscription rates are very reasonable, please visit our subscription page to view our rates.

To send messages you must be a subscriber. Please visit our subscription page to view our rates or to sign up.

Yes! We will never give your details to other members or use your details for any purpose without your permission. For full details please review our privacy policy.

As a rule no. We're not here to police our members. However, we reserve the right to hide, delete or modify unacceptable profiles. Amongst other reasons we reserve the right to delete or modify profiles that:

	Contain contact information such as email addresses, ICQ numbers, Telephone numbers, addresses, etc.
	Are illegal, e.g. under 18 years of age or solicit contact from people under 18 years.
	Are racist, or attack other groups or religions

Please refer to our terms of use for full details.

Login Help

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Easy! Just click on the Forgotten Password link, complete the simple form and we'll mail them to you. If you still have a problem, please contact us.

Yes. Go to the Basic Details page of your profile and follow the edit instructions.

Profile Help

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You can search the site without setting up a profile. To view full member profiles you need to become a member and set up a profile. Remember, it's free to become a member.

No. To set up a profile you need only become a free member; you only need to become a (paying) subscriber when you want to send messages to other members.

If you are not yet a member, start by joining Gazebo Globe Online Dating for free. If you're already a member, just click on Profile.

No. You cannot change the user name

Go to Profile and follow the edit instructions.

Yes. Go to the Basic Details page of your profile and change 'visible' to 'hidden'. Note that you can switch this back to 'visible' at any time if you so wish.

Go to the Basic Details page of your profile, click the 'Delete My Profile' button at the bottom of the page. NB: This process cannot be reversed and will completely delete all your details on the site. If you are a subscriber and have time left on your subscription, it will be deleted with your records and cannot be refunded or applied to other (future) profiles. If you are not sure about this, we recommend that you simply hide your profile.

Photo Help

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Go to My Photos and follow the guidelines for uploading photos.

No. All newly uploaded photos must be checked and approved by our support staff before they become publicly visible. The same is true of existing photos if you change your primary picture. Photos are usually checked within 24 hours of upload, but this may be longer at times of high demand, and on weekends when we have fewer staff on duty.

Yes. Your photo must either be in JPEG, GIF, PNG, BMP, TIFF or PCX format. Your photo must be less than 1024kB, but there is no restriction on the dimensions of the image you upload. We will automatically resize it if it is too large. Please refer to the detailed instructions in My Photos.

Your photo may be deleted if it does not comply with our technical requirements, is obscene or is a picture of a celebrity or other copyrighted material such as cartoon pictures.

Search Help

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For a quick and simple search, specify your requirements in the Quick Search form and click 'Go'. For more advanced search options see the descriptions on the Find page.

Easy! Using the Find By Name page in the Find section, enter the other person's username or part of their name and click 'Go'.

You are most probably making your search criteria too narrow. Try relaxing your requirements a bit, e.g. a wider age range, etc. If you are looking for a blonde, blue eyed 21 year old, non-smoking female living in Outer Mongolia who wants children, chances are you will not get many results!

Matches are other members whose profiles meet the criteria you specified in your My Ideal Match page when you set up your profile. Our matching engine performs two-way matches, so members will only appear in your match list if your profile also meets the criteria they specified for their matches.

Make sure your profile is as complete as possible and that your desired partner details are not too open. E.g. if your desired partner is a female aged between 18 and 80 living anywhere in the world matching will not work well for you. The trick is to find the right balance between too open a match and too narrow a match. As well as the profile details you specify for a match you have the option to rate how important each detail is.

Contacting Other Members

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When you view another member's profile you will see a 'Contact Him or Her' link. Click this link and then enter your message in the text box provided and then click send.

Yes, add the other member to My Favourites by clicking the Add to My Favourites link on their profile. In the future simply go directly to My Favourites and click the 'Contact Him (or Her)' link next to their username.

No! The message sent to the other member will only contain your username, your message and brief instructions telling them how to reply. See our privacy policy for further details.

The easiest way is to follow the link provided in the email you received. That will take you to their profile, where you can use the 'Contact Him (or Her)' link to send a reply message. Remember, you need to be a subscriber to send messages.

No, you will receive messages sent to your username even if you are not a Subscriber. You will, however, need to be a subscriber to reply.

No. Sorry, we cannot retrieve the content of messages once they're sent.

We suggest you set up a free Web-based mail account with a service such as Hotmail and use this email address in your profile. Note that there is a potential down side to using free email services. Some of them disable your account if you do not check it regularly. In that case the email other members send to you will be lost and, if we receive several consecutive bounces from your address, we may hide or remove your profile.

Follow the link to their profile in the email you received from them, or use the Find By Name function to locate the other member's profile and click the 'Block Him or Her' link under their photo. If they try and contact you in future, they will see a note saying that you have blocked messages from them and that they cannot contact you. Remember only you can remove the message block.

Money Help

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We offer a range of competitive subscription packages, please visit our subscribe section for details.

Yes. Credit card payments are processed using our Pay pal card-processing gateway. Pay Pal is one of the largest and most respected global card processing companies. All your card details are encrypted for maximum security whilst travelling over the Internet. Further, no credit card details are stored anywhere on our site.

Payments will be shown as a purchase from pay pal, which is the name of the engine which drives this site.

Only if you selected the automatic renewal option when you subscribed. (Gift subscriptions and subscriptions shorter than a month are never automatically renewed.)

No, unused portions of a subscription are not refundable. Deleting your profile will result in your unused subscription being lost.

Yes. You will however need to subscribe again if you want to contact other members again in future.