Membership Agreement Terms and Conditions
Your attention is drawn in particular to the clauses in these Conditions in bold type which exclude or limit our liability.
1. EXPLANATION OF CERTAIN WORDS
 
1.1

In these Conditions:

"Membership Agreement" means the agreement between you and us relating to the Membership Services;

"Membership Fee" means the membership fee(s) referred to in clause 5;

"Membership Registration Form" means the form that we ask you to complete to apply for membership of Crewise

"Membership Services" means the Crewise membership services described in clause 6 as amended from time to time;

"Membership Year" means 12 months in each year inclusive;

"Participating Retailers" means the retail outlets and service providers who agree with us to provide special privileges to members of Crewise

"We" and "Us" means Crewise Limited, a company incorporated in England (registered number: 4000001) whose registered office is at Scottish Mutual House, 35 Peter Street, Manchester M2 5BG;

"You" means the customer we make these Conditions with and it includes a person who we believe is acting with your authority.
1.2 In these Conditions words importing gender include each other gender; references to persons include bodies corporate, firms and unincorporated associations; and the singular includes the plural and vice versa.
1.3 Headings in these Conditions are included for convenience only and shall not affect their interpretation.
2. DATA PROTECTION AND PRIVACY POLICY
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Because your privacy is important to us we operate by the following principles:

2.1 The information provided by you to us on the Membership Registration Form will be held by us on our servers and computers and used by us to review, develop and improve our Membership Services and to enable us to provide you with relevant information through our marketing programmes.
2.2 We may inform you from time to time by post and e-mail about new features and services which we believe may be of interest to you.
2.3 We may disclose information or data which is provided by you on the Membership Registration Form to other companies or organisations, carefully selected by us, who may send you information from time to time. If you do not want your information or data to be used or disclosed in this way you may opt out by indicating on the Membership Registration Form your desire not to receive such additional information.
2.4 The information and data provided by you may be transferred outside the country where it is submitted to us. If you are submitting such information or data from a country within the European Economic Area ("EEA") it is possible that it will be transferred outside the EEA.
2.5 We will not hold such information or data for any longer than is necessary for the purposes set out in this clause 2.
2.6 You may have the right, on payment of a fee, to request access to and/or the correction or deletion of any personal information about you held by us. If you have the right and/or if you have any questions concerning this Data Protection and Privacy Policy please contact us by e-mail at DavidBrockway@Crewise.com.
2.7 By accepting these Conditions you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this clause 2 for the purposes set out in this clause 2.
3. CONTRACT
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3.1 We will provide you with the Membership Services subject to these Conditions, which shall govern the Membership Agreement.
3.2 The Membership Agreement shall not come into force until we have confirmed in writing our acceptance of your completed Membership Registration Form and we have received payment in full for the Initial Membership Period (as defined in clause 4.11).
4. DURATION OF MEMBERSHIP
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4.1 You agree to join for an initial membership period of one year from the day following receipt by us of your Membership Fee (the "Initial Membership Period").
4.2 At the end of your Initial Membership Period or any subsequent extension of it under this clause (a "Renewal Period") your membership will be extended for a period of one year unless you give to us written notice that you wish to terminate it, such notice not to be given later than twenty-one days prior to the end of your Initial Membership Period or any Renewal Period (as the case may be).
5. MEMBERSHIP FEE
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5.1 The Membership Fee and any additional fees for the current membership year will be set out on the Membership Registration Form and on the Website.
5.2 You agree to pay the applicable Membership Fee in full prior to the commencement of your Initial Membership Period and any subsequent Renewal Period.
5.3 All Membership Fees shall be paid by cheque or credit card.
5.4 We shall be entitled to increase the Membership Fee annually at the end of a Membership Year. We shall notify you of any such change by post and e-mail and shall give at least thirty days notice of any such increase.
5.5 [VAT].
6. MEMBERSHIP SERVICES
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6.1

In return for your Membership Fee we shall:

6.1.1 issue to you annually a Crewise Passport containing a comprehensive global guide to the products, services and specially negotiated rates available to you from Participating Retailers;

6.1.2 issue to you annually a Crewise Discount Card showing your name and membership details which you should present to the Participating Retailers to obtain the special discounts and privileges; and

6.1.3 grant to you access to the Crewise.com website (subject to your acceptance of the terms of use of the Website).

6.2 As a member you may elect to upgrade your membership by payment of an additional fee which shall enable you to use our worldwide event management service to contact other members of the World Privilege Club.
6.3 You acknowledge that all contracts for the purchase of goods and/or services from any of the Participating Retailers that you may make are made solely between you and the Participating Retailer concerned and that we will not be a party to any such contracts.
6.4 We will use our reasonable endeavours to ensure that the details of the goods and services and specially negotiated rates applying to them appearing in the Crewise Passport and all other information provided by us to you are accurate but you acknowledge that we cannot guarantee their accuracy or give any warranties about such goods and services. Accordingly, you should always check the relevant details with the appropriate Participating Retailer and ensure that the goods and/or services are suitable for your purposes before committing yourself.
6.5 You acknowledge that the Crewise Passport and the Crewise Discount Card are our property and shall remain our property at all relevant times.
7. YOUR RESPONSIBILITIES
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7.1

You agree that you shall:

7.1.1 sign your Crewise Discount Card immediately upon receipt of it;

7.1.2 notify us immediately by ringing the helpline on 0870 458 1276 if your Crewise Discount Card is lost or stolen. A new card will be issued to you. For training purposes some calls may be recorded;

7.1.3 not permit your Crewise Discount Card to be altered or tampered with in any way; and 7.1.4 not permit any other person to use your Crewise Discount Card.

7.2

You acknowledge that:

7.2.1 the Crewise Discount Card can only be used in respect of goods and service from Participating Retailers;

7.2.2 the Crewise Discount Card remains our property and must be surrendered by you upon request and that it cannot be used as a credit, debit or guarantee card; and

7.2.3 we may enter into agreements with other companies to offer you additional discounts, goods or services and we may notify you, from time to time, of any of the Participating Retailers listed in the Crewise Passport which have ceased to be a Participating Retailer.

8. OUR LIABILITY TO YOU
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8.1 We will exercise reasonable skill and care in fulfilling obligations under the Membership Agreement. However, we will have no liability to you other than to exercise reasonable skill and care and all implied warranties and conditions are excluded to the maximum extent permitted by law.
8.2

Subject to clauses 8.3 and 8.4, our liability, and the liability of our agents, employees and sub-contractors to you or any other party for any loss or damage whatsoever arising in connection with the Membership Services (whether under the Membership Agreement or any contract or in consequence of misrepresentation, mis-statement or tortious act or omission, or otherwise (including, without limitation, negligence or breach of statutory duty) is limited as follows:

8.2.1 no liability is accepted for any financial loss or loss of anticipated savings, profits or otherwise;

8.2.2 no liability is accepted for any consequential loss or damage, costs, expenses or other claims for consequential compensation whatsoever (whether or not we have been advised of the possibility of such loss occurring); and/or

8.2.3 all other liability is limited to damages not exceeding the Membership Fee paid by you in respect of any single incident or series of connected incidents.

8.3 Nothing in these Conditions shall exclude our liability for death or personal injury as a result of negligence.
8.4 In accordance with the Consumer Transactions (Restrictions on Statements) Order 1976 nothing in these Conditions shall affect your statutory rights as a consumer.
9. EARLY TERMINATION
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9.1

Either we or you may terminate the Membership Agreement forthwith by written notice to the other if:

9.1.1 the other commits any material breach of the Membership Agreement and, in the case of a breach capable of remedy, fails to remedy that breach within thirty days after receipt of a written notice giving full particulars of the breach and requiring it to be remedied; and/or

9.1.2 the other goes into liquidation, or (being an individual or a firm) becomes bankrupt, makes a voluntary arrangement with his or its creditors or has a receiver or administrator appointed or anything analogous to any of the foregoing under the law of any jurisdiction occurs in relation to that other.

9.2 We may terminate the Membership Agreement forthwith by written notice to you if we reasonably believe that any information provided by you on the Membership Registration Form is incorrect.
10. EFFECT OF TERMINATION
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10.1 Any termination of the Membership Agreement shall be without prejudice to any rights or liabilities of ours or yours which have accrued on or before the date of termination but neither we nor you shall have any rights or liabilities to perform the Membership Agreement after the date of termination.
10.2

Upon the termination of the Membership Agreement for any reason:

10.2.1 you shall forthwith cease to use and return to us your Crewise Discount Card and Crewise Passport and any other property belonging to us at such address as we may direct at your expense; and

10.2.2 notwithstanding any other provisions of these Conditions, the terms of clauses 2, 8 and 13 shall continue in force in accordance with their terms.

11. MATTERS BEYOND OUR REASONABLE CONTROL
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We shall not be liable for any delay in performing or failure to perform our obligations under the Membership Agreement if such failure results from any circumstances outside of our reasonable control, including (without limitation) act of god, lightning, flood, exceptionally severe weather, fire, explosion, war and disorder, industrial disputes, acts or omissions of persons for whom we are not responsible (including telecommunications and internet service providers) or acts of any local or central government or other competent authority. Such delay or failure shall not constitute a breach of the Membership Agreement and the time for its performance shall be extended by such period as is equal to that during which performance is prevented.

12. MODIFICATION OF THESE CONDITIONS
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You acknowledge that we may modify these Conditions at any time for any reason. Such modifications shall become effective immediately upon us notifying you of such changes in a way which we consider to be reasonable, including (without limitation) by sending an e-mail message to you at the e-mail address given by you on the Membership Registration Form. If you do not agree with the amended Conditions you may terminate your Membership Agreement by giving Crewise not less than thirty days written notice. By continuing to use the Membership Services following any such modification you will be deemed to accept such modification.

13. GENERAL
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13.1 The Membership Agreement is personal to you and you may not assign, transfer, declare a trust in respect of, or otherwise dispose of, any of your rights under the Membership Agreement to any other person.
13.2 Nothing in these Conditions or the Membership Agreement is expressly or impliedly intended to confer on any third party any right to enforce any of its provisions pursuant to the Contracts (Rights of Third Parties) Act 1999 (except our agents, employees and subcontractors as provided for by clause 8).
13.3 Any notice required or permitted to be given by either you or us to the other under these Conditions shall be in writing and in the English language and addressed to us at our address on page 1 of these Conditions and to you at the address given on the Membership Registration Form or to such other address as you or we may at the relevant time have notified to the other by giving notice pursuant to this provision. Any such notice shall be sufficiently given if forwarded by first class pre-paid mail (if both you and us are situated in the United Kingdom) or sent by pre-paid air mail (in all other circumstances) and shall be deemed to have been received (a) in the case of first class pre-paid mail, two days after the date of mailing and (b) in the case of pre-paid air mail, seven days after the date of mailing.
13.4 No waiver by us of any breach of these Conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision.
13.5 If any provision of these Conditions is held invalid or unenforceable in any jurisdiction then it shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions of these Conditions, and any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.
13.6 These Conditions are subject to the laws of England and Wales and you agree for our benefit to submit to the exclusive jurisdiction of the English Courts.

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