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Welcome to Crewise Help Desk. We are continuously striving to enhance the Crewise experience. Do you have a question or a query or need further information, why not browse through our list of frequently asked questions (FAQs) or why not talk to one of our operators on Live Help.

Need to contact us? Please email us at info@crewise.com and one of our account managers will respond to your query as soon as possible.
1. How do I get Secure Access?
2. How do I get an Account Number and Password?
3. I have applied for Secure Access but have not recieved Account Number and Password so far. What should i do?
4. How do I apply for Crewise membership?
5. How do I add my property to Crewise Accommodation Directory?
6. How do I join as a Crewise Business Partners?
7. I have a special promotional code. Where do I enter the code?
8. How do I pay online?
9. Is your payment system secure?
10. What other payment options are available?
11. As a member, how can i access my Crewise Discounts?


How do I get Secure Access?
Click here to request secure access. Once you fill the form, you will be issued with an Account No. and Password. You will need these to login to your account and keep your details up to date.

How do I get an Account Number and Password?
When you apply for Secure Access, you will be issued with an Account Number and Pasword. Keep those safe as you will need them to login to Crewise Secure Area and access application forms, make payments, track your cards and listings.


I have applied for Secure Access but have not recieved an Account Number and Password so far. What should i do?
To retreive your account number and password, click the lost password link in the login area and enter your email address which you supplied or contact Crewise on 0870 458 1276 or by email at info@crewise.com.


How do I apply for Crewise membership?
You need to obtain an Account no. and Password to access the secure area. Once you get the Account No. and Password, login to the secure area and click on the Express Card Sign Up link from the menu. Complete the Application and pay online. Your membership card should be with you within 28 days.


How do I add my property to Crewise Accommodation Directory?
Login to your secure area using your Account Number and Password. Click on Add your Accommodation on the menu. Fill out the form and submit the application. Your listing will be activated within 24 hours of payment.


How do I join as a Crewise Business Partners?
Login to your secure area using your Account Number and Password. Click on Add your Business on the menu and follow the on screen instructions.


I have a special promotional code. Where do I enter the code?
Login to your secure area. If you do not have a login, you could request one by
clicking here. Once you login, you can select your application form and enter your promotional code.

How do I pay online?
Login to your secure area using your Account Number and Password. Your unpaid invoices should be listed on your first screen. Click on thePay button next to the invoice and follow the on-screen instructions.


Is your payment system secure?
Crewise uses Paypal for online credit-card or debit card processing. Paypal is a highly secure system used by major corporations across the globe including eBay.


What other payment options are available?
Contact Crewise Accounts department on 0870 458 1276 or email
accounts@crewise.com There are two methods of payment, credit card/debit card or sending a cheque.

As a member, how do I access my Crewise Discounts?
To access my Crewise Discounts go to the homepage, click onto Business Services with discounts and priveleges, follow the onscreen instructions then click onto a business partner banner on the lleft, in the scroll on the right of your screen, when prompted enter your membership number and surname. This will give you access to all partners with available discounts.